Cart is empty Shipping Policy
Welcome to Dlix.online! Thank you for choosing us for your shopping needs. We are dedicated to providing high-quality products with a smooth and reliable shipping experience.
Order Processing Time
- All orders are processed within 1 business day (Monday to Friday).
Estimated Delivery Time
- USA: 4 to 6 business days
- UK: 4 to 6 business days
Note: Delivery times start from the shipping date, not the purchase date. Delays may occur due to customs clearance, incorrect address details, or unforeseen circumstances.
Order Cut-Off Time
- Our daily order cut-off time is 5:00 PM (EST). Orders placed after this time will be processed the next business day.
Shipping Costs
- FREE Express Shipping on all orders within the USA and UK.
Shipping Partners
- We work with trusted carriers like Royal Mail, DPD, Hermes, and DHL to ensure fast and secure deliveries.
Non-Shipping Days
- Orders are not processed or shipped on public holidays.
Shipment Confirmation & Tracking
- Once your order is shipped, we’ll send a confirmation email with a tracking number (usually activates within 24 hours).
Address Changes
- You can request an address change within 24 hours of placing your order by contacting us at support@dlix.online.
- Once the order is in transit, address changes are no longer possible.
Incorrect Address & Return Fees
- If an incorrect address causes a failed delivery, reshipping fees may apply. Contact us at support@dlix.online for assistance.
Order Cancellations
- You can cancel your order within 24 hours of purchase. After shipping, cancellations are no longer possible. Please refer to our Return Policy for further assistance.
Damaged Items in Transit
- If your order arrives damaged, contact us immediately at support@dlix.online with photos of the damaged item. We’ll arrange a free replacement or refund.
Need Help?
For any shipping-related questions, feel free to contact us at:
Email: support@dlix.online
15735 Greenrock Ave Lancaster,CA 93535
Thank you for shopping with Dlix.online! 